Overview
All sales of digital products—such as eBooks, workbooks, templates, and downloadable courses—are final. Because these items are delivered electronically, we cannot accept returns or issue refunds once the product has been accessed or downloaded. However, if you experience technical difficulties or receive a damaged file, please contact us within 7 days of purchase at [your support email]. We will work with you to provide a functional replacement promptly.
Exceptions: We will issue refunds in cases of duplicate purchase, accidental overcharge, or if we are unable to deliver the product/service as described.
Additional non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to No Limit Living.
Refunds
How to Request Support
Please send all refund or exchange requests to – [email protected] with:
- Order number
- Purchase date
- Description of the issue
We will review your request and respond within 3–5 business days.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].
Need help?
Contact us at: [email protected] for questions related to refunds and returns.
